GRAND Mental Health Enhances Quality of Care for its Veteran Clients

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Image showcasing MyCare and GRAND Mental Health partnership.
Photo provided by: GRAND Mental Health

In a groundbreaking move to enhance the quality of care for Veteran clients, GRAND Mental Health has announced the implementation of empathetic and respectful communication practices.  Intending to provide a better experience for its clients, GRAND has updated its screening practices and continues its passion for offering veteran-trained doctors. 

To ensure veterans receive specialized care, self-identifying veterans will now have the opportunity to connect with a GRAND behavioral health professional trained in veteran trauma or a GRAND clinician who is also a veteran. This personalized approach recognizes the unique challenges that veterans may face and aims to provide a supportive environment for their mental health needs.

Larry Smith, the Chief Executive Officer of GRAND Mental Health, said, “As a veteran myself, I want our veterans to know how much we appreciate all they have done to serve our country. I also understand their experiences and traumas are different from many others and, sometimes, it’s easier to talk with someone who has had similar experiences or can understand what they’re going through.”

These efforts come from a strategic partnership with the Oklahoma-based, HIPPA-compliant telehealth platform MyCare Technologies. With the help of MyCare’s veteran-specific technology, GRAND’s veteran clients can note their military affiliation, which allows staff to thank them for their service and provide resources for mental and physical health. “None of this would be possible without our partners at MyCare,” Smith noted. 

Jeff Hunter, Founder of HunterCare Health & MyCare Technologies, shares the same enthusiasm. “We are delighted to collaborate with GRAND in our shared mission of recognizing veterans who require mental health support,” Hunter said. “By identifying their needs, we proudly stand together to ensure that our heroes receive the care they deserve, promoting their well-being and honoring their service.” 

MyCare Technologies is part of the Oklahoma Department of Mental Health and Substance Abuse Services and provides 24/7 access to care.

“Veterans and their families deserve compassionate care both virtually and in person,” said ODMHSAS Commissioner Carrie Slatton-Hodges. “The tablet program has strengthened our relationships with people across Oklahoma by putting tablets directly into the hands of consumers with more intense needs. This provides them with immediate access to crisis de-escalation and greatly reduces the number of calls to both 911 and 988, and results in fewer hospitalizations.”

To learn more about GRAND Mental Health or HunterCare & MyCare Technologies, visit their websites.